| # | Piagam Pelanggan | |||
|---|---|---|---|---|
To inform successful applicants on joining promotions organised by Kraftangan Malaysia 14 working days from the closing date of the application |  | |||
To inform the results of application to join the National Craft Institute 21 working days before the registration date | | |||
To inform the results of application to the Craft Production Incubator Scheme in 14 working days from the date of interview | | |||
To settle any payment claims 14 working days from the date the completed claim form was received | | |||
To inform the application results for Guided Group Trip to The Craft Complex in 14 working days from the date of receiving the complete application; and | | |||
To produce the Confirmation of Abiding to the Standards of Batik and Weaving Certificate 14 days from the sample test result date. | |
