Customer Service Charter Achievements

#Piagam PelangganPDF
To inform successful applicants on joining promotions organised by Kraftangan Malaysia 14 working days from the closing date of the application

To inform the results of application to join the National Craft Institute 21 working days before the registration date

To inform the results of application to the Craft Production Incubator Scheme in 14 working days from the date of interview

To settle any payment claims 14 working days from the date the completed claim form was received

To inform the application results for Guided Group Trip to The Craft Complex in 14 working days from the date of receiving the complete application; and

To produce the Confirmation of Abiding to the Standards of Batik and Weaving Certificate 14 days from the sample test result date.

Updated on

11 August 2023
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Malaysian Handicraft Development Corporation

  • Kuala Lumpur Craft Complex, Section 63, Jalan Conlay 50450 Kuala Lumpur
  • 03 2162 7459
  • 03 2161 2622
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